24 Hours A Day, 7 Days Per Week
TAS-PAGE provides custom call answering services 24 hours a day, 7 days per week, and 365 days per year.
Our team of live agents will professionally answer your calls at anytime:
- Screen calls to determine urgency (call triage)
- Provide escalation for urgent messages – if the on call person is not responding we will escalate the call to the next person on the list until the message is dispatched
- Extend your availability without hiring additional staff to answer the phones
- Provide 24/7 coverage if you have customers in different time zones
- We can play an important role providing safety and security in the work place
- Take a call in any language
Call Reporting
TAS-PAGE’s call answering services leverage software that allows clients to log in and view detailed reports about their inbound calls. All calls are voice recorded and available to clients at anytime. Tracking all inbound calls allows us to offer usage sensitive billing, ensuring priority calls are handled correctly and profitable for clients. We are able able to integrate a front end for after hours calls (press 1 for service, 2 for live operator).